1 Hotel West Hollywood

“While the aesthetics of the hotel are beautiful and clearly thoughtfully designed, the service has been some of the poorest I’ve experienced, and I travel frequently and have stayed at many high-end hotels. We are staying here for a full week, and this was just within the first 24 hours of our stay. After arriving from a long travel day and paying $75 per night for valet, the person who initially took my keys disappeared. Another staff member eventually helped, but when I asked about assistance with my bags, he told me there was no bellman available and that I could use a cart myself. After I ” — Elvis Ruvalcaba

“Five stars because of the people. Every single staff member we encountered was wonderful, from the valet to the housekeepers and everyone in between. Everyone was friendly, helpful, and genuinely welcoming, and it made a huge difference in our stay. I also loved the natural plants in our room. It was such a thoughtful touch that made the space feel calm and alive. My family and I felt well taken care of from start to finish.” — Teresa Hamilton

“This Los Angeles hotel is a standout. The beautiful wood interior creates a warm, elegant, and calming atmosphere throughout. The food is wholesome, clean, and delicious. whether at breakfast, poolside, or anywhere on property. Poolside service was flawless and attentive, with quick, friendly delivery every time. What really impressed me most was the customer service. The staff delivered some of the best hospitality I’ve experienced, warm, professional, and genuinely caring. They made the entire stay feel seamless and special. Beautiful design, great food, perfect service, this place nails it.” — F Francis