Baker's Cay Resort Key Largo, Curio Collection by Hilton

“Let me start with the good, because there is some good: the staff here are genuinely lovely people. Warm, responsive, and clearly doing their best. When I woke up in the middle of night with a cockroach crawling across my head yes, you read that correctly, on my actual head. The next morning the front desk handled it graciously. They moved me to a new room and issued a $200 credit without much fuss, which I appreciated. Unfortunately, that goodwill was short-lived. Day two in the new room, I found another roach. In the bathroom. Just living. By day three, pest control had been called in to spr” — Joa

“I recently stayed at Baker’s Cay Resort in Key Largo while celebrating my birthday, and I had a wonderful experience. The property is beautiful, the atmosphere is relaxing, and the entire stay was memorable. I would especially like to recognize Tashera from Montego Bay, Jamaica. She was incredibly kind, helpful, and genuinely caring throughout my visit. She went out of her way to make me feel welcome and treated me with a level of attention and warmth that truly made my birthday celebration even more special. Exceptional service like hers makes a lasting impression, and I wanted to take the ti” — Guillermo Teran Caldera

“Honest review from someone who values their money and vacation time. Rooms are dated and show lots of wear/tear. Staff is mostly friendly but can take time to respond. Our room was given to another party before we arrived so we were bumped to an accessible room. Beds are very hard, but surprising sleep well. The rinse area for the sand coming from the beach is about 15ft from the stairs, so you rinse off then walk through sand, so it’s pointless and you track sand into your rooms. My biggest complaint is the room selection. You cannot find good/accurate pictures of the rooms online. We had a w” — J Wilhite