Emirates Palace Mandarin Oriental, Abu Dhabi

“We had a wonderful family holiday at Emirates Palace Mandarin Oriental. The hotel is beautiful, the rooms were spotless, and the service was outstanding from start to finish. A special thank you to Wai Yan from Housekeeping for keeping our room perfectly clean and comfortable throughout our stay. We would also like to thank Thiri, our Butler, for the exceptional service, attention to detail, and warm hospitality. The location, facilities, and overall guest experience were excellent. We truly enjoyed our stay and look forward to returning again in the future.Best place forever😃 Highly recommen” — lin htet aung

“I've been to Episodes Café, and I received such a warm welcome that I honestly wasn't expecting, especially since the last food orders had already closed and there were only two minutes left to order drinks. Mennallah was the one who served me, and she made sure I could still enjoy my favorite Matcha Milkshake. I was craving something sweet for dessert, but unfortunately, I couldn't order one. To my surprise, she brought me a little caramel macaron instead.(The caramel macaron is actually my favorite, and I still don’t know how she guessed it! ) It was such a thoughtful gesture, and she turned” — Muhammad Wazeerud-deen Khan Mungroo

“During our stay the situation in the region suddenly became very uncertain, and what this hotel and its team did for their guests during that time was simply extraordinary. From the very first moment the staff showed an incredible level of kindness, professionalism and calm. No matter how stressful things must have been behind the scenes, every single person we encountered kept smiling and made sure the guests felt safe and cared for. We travel a lot and stay in many hotels around the world, but we have honestly never experienced service like this before. Every question was answered patiently,” — Sibel Tektas