Loews Regency New York Hotel

“I recently stayed at Loews Regency New York Hotel and the experience was exceptional from start to finish. From the moment we arrived, the level of service stood out. Being greeted by Steven at our cab—and hearing him address me by name—immediately set the tone. It was a small detail, but one that made a strong impression. From that point forward, we were treated like true VIP guests. Alexa in guest services was outstanding, and every team member we encountered reflected the same level of professionalism and warmth. I genuinely wish I could name everyone individually because the consistency in” — Crystal Adams

“Prepare to be nickel-and-dimed. A $50 egg white omelette — with no toppings included. Want veggies included - pay extra. Rollaway bed? $50. High-speed internet for meetings? Extra. Quiet office space for a meeting? Also extra. Oh by the way, doens't include a desk or chair. LOL. This is being marketed as a five-star experience. I’ve traveled extensively and stayed at hundreds of hotels worldwide, and I have never encountered this level of add-on charging for basic amenities. When I raised these concerns with management, the response was dismissive and unhelpful. There are plenty of excellent h” — Sanjay Iyer

“Loews Regency is our go-to place when we stay in New York. The hotel is lovely, the Regency Bar and Grill has outstanding breakfasts, the staff is extraordinary, the rooms are bright, spacious and well equipped. Of particular note the hotel staff was caring and knowledgeable when I had a severe injury before arriving at the hotel. They quickly arranged for the kind of help and equipment I needed. If you have a health issue while on travel, Loews Regency is the kind of hotel you want to be at.” — Ellen Berman