Madeline Hotel-resi Auberge

“We stayed here for a week in winter and fell in love! The service was 5 star, the room for as amazing and so was most of the food we tried at the restaurants. The hot tub was amazing too! We would absolutely come back. My fiancé loved it!” — Seth Boutin

“My husband and I have stayed at several five-star resorts around the world, and unfortunately, our recent experience at the Madeline Hotel was far below expectations. Given the hotel’s five-star rating and the amenities advertised, our stay was extremely disappointing and not worth the premium price tag. We specifically chose the Madeline Hotel for the experiences it promotes, including the morning movement classes. However, despite being advertised on the website, no movement classes were offered during our five-night stay. Likewise, we were looking forward to the afternoon alpine show with a” — Elizabeth Bodkin

“We just left the Madeline after a 4 night stay and we left a bit disappointed. The hotel seems to be under new management and it shows. The communication between us and the front desk was lacking. My husband called down asking for 4 decaf coffee pods for the Nespresso machine. A carafe of coffee was delivered and we refused it. My husband then called the front desk again and this time 4 cups of espresso were delivered, he again refused it. No effort was made to make it right. The Maid surface continually left water without glasses for us to drink out of and we had to call down and ask for glas” — Mary Lynn Shorac