Mandarin Oriental Palace, Luzern

“My Facebook account suddenly encountered an issue, and I would like to sincerely thank Emanuel from IT for spending an hour helping me resolve it. His professionalism, patience, and dedication were truly impressive. I greatly appreciate his support and excellent service. Thank you, Emanue A heartfelt thank you to the General Manager for the lovely birthday card, champagne, and chocolates to celebrate my upcoming September birthday. It was such a thoughtful surprise and made my stay even more special. Beyond its beautiful location and exceptional service, this hotel has something even more valu” — Sheron Wu

“Exceptional hotel experience in every way. The Mandarin Oriental Palace, Luzern combines stunning historic elegance with modern luxury and an absolutely beautiful lakeside setting. The rooms are beautifully designed, the atmosphere throughout the hotel feels refined yet very welcoming, and the attention to detail is outstanding. What truly sets this hotel apart is the service. Every member of the staff was professional, attentive, warm, and genuinely committed to making our stay special. Breakfast was excellent, the overall experience felt effortless and luxurious, and we genuinely did not wan” — Manfred Füssl

“We had an incredible stay at Mandarin Oriental Palace, Luzern. From the moment we arrived, the hospitality was exceptional—warm, attentive, and truly family-friendly. Traveling with young kids can be challenging, but the staff went above and beyond to make our daughters feel welcome and comfortable. They were especially thoughtful in helping us celebrate both our anniversary and our daughter’s first birthday, adding personal touches that made the experience unforgettable. The property itself is absolutely stunning—beautifully maintained, serene, and perfectly situated. The combination of luxur” — Rajiv Goyal