Nayara Alto Atacama

“Truly a surreal experience, like staying on the moon. The hotel it’s tucked inside the mountains, which give off colors I’ve never seen anywhere else I’ve seen on the planet. The excursions were beautifully tailored, but our favorite excursion was simply walking out to the observatory at night and seeing the moon and galaxy without any light pollution. We also had the privilege of being present during a very rare thunderstorm in the desert! They were very accommodating toward our daughters and made certain everyone had a wonderful stay.” — Mark Levine

“This hotel does not meet a five-star standard. While most of the staff are friendly and genuinely try their best, and the food is light and good, the overall management is very poor and unorganized. We did not feel welcomed. Making guests feel comfortable and at home did not seem to be a shared responsibility across the team, particularly at reception. There is a clear lack of coordination and ownership in guest experience. Stargazing-one of the main reasons we chose this hotel-is not realistically possible, either due to weather conditions or because of very strong artificial lighting from th” — Selen Cam

“The good: Great location, great rooms, beautiful property, good food/drinks, all the customer-facing staff (tour guides, restaurant servers, etc.) were friendly and attentive. Bad: If you're coming here for astronomy/stars, absolutely book a tour outside of the hotel. The onsite observatory is completely ruined by blinding lights from a nearby property. And the astronomy "experience" is less than an hour. As for the other excursions, most are good, but I would have liked them to be a little longer. For most, you're in the bus over an hour each way (understandable, many locations are far away) ” — Joseph Russell