Rosewood Mayakoba
Playa del Carmen, Quintana Roo
What guests say
“Rosewood Mayakoba is such a special place. We came here for our anniversary and it’s spectacular. Having stayed here 3 times, I feel like the resort just keeps getting better. This time the service was so incredible. Lucy, our butler, was amazing. Everything she arranged was so wonderful. For example, after dinner one night we came back to our room and there was a warm bath with rose petals waiting for us. She also organized the most beautiful balloons for us. Everyone working at the resort does a great job and thinks of things that make the stay truly stand out. I highly recommend La Ceiba di” — Em
“Our family had an exceptional stay at Rosewood Mayakoba. The property is stunning, the food was outstanding, and the level of personalized service exceeded every expectation. What truly made the experience unforgettable was the staff. Gabriel, our butler, went above and beyond throughout our stay and helped make our children’s dreams come true with thoughtful surprises and special touches that created lifelong memories. Joaquin at Punta Bonita provided some of the best service we’ve ever experienced, warm, attentive, and genuinely caring. Axel was incredibly helpful and proactive, always ensur” — Alvaro Varela
“This was the most magical place I’ve ever stayed in by a long shot. Having traveled all over the world, this resort tops them all. It was the most enchanting and high-end private and exclusive place in the area. Everything from the private boat ride to our private villa to the included cruise bikes with endless adventures. And a private outdoor shower in the jungles of the Mexican Riviera?! Just Amazing. All of this and we felt completely safe and secure the whole time. Rosewood knows how to make you feel like a king and queen.” — J Wood
Front desk hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
How to book Rosewood Mayakoba
Fine Hotels + Resorts
Amex Platinum
- Daily breakfast for two
- $ 100 Property credit to be used during stay
- Room upgrade upon arrival, when available
- Guaranteed 4pm check-out
No minimum stay
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See nearby FHR, The Hotel Collection and The Edit properties, and check which card credit covers this stay.
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