Sofitel Mexico City Reforma

“Not the boutique hotel we normally prefer, but unable to find one we liked, we went for a big name we've had good luck with before. Location is fine, but not in the more "fun" areas like Condesa or Roma Nte, although it's close enough for easy access. On Sundays when Reforma is closed it's perfect for a bike ride to the park. We stayed in a Millesime room and it was lovely. Bed was too firm, but they actually have mattress toppers to fix that. Staff super friendly and helpful. Also, the club level offers free (limited selection) meals. We ate breakfast there and it was perfect for our needs (h” — Jan P

“We visited the Sofitel Mexico City Reforma specifically to go up to Cityzen Rooftop Bar, and the experience was excellent from the moment we walked in. Even as non‑hotel guests, the staff in the lobby were professional, welcoming, and very organized, which made getting to the rooftop quick and easy. The hotel itself is beautiful, modern, clean, and clearly well‑maintained. Cityzen is the highlight. The views over Paseo de la Reforma and the Angel of Independence are some of the best in Mexico City, and the atmosphere feels upscale without being pretentious. Service was attentive, the space was” — Michael Mack

“We would like to sincerely thank you for the wonderful experience we had during our stay at Sofitel Mexico City. We were truly impressed by the warm welcome, the professionalism of the staff, and the kindness and attention to detail shown throughout our entire stay. The whole team contributed to making our experience truly memorable through their attentiveness, availability, and exceptional level of service. A very special thank you to Maria José, whose outstanding service and professionalism truly made a difference during our stay. Her kindness, efficiency, and constant attention to detail pe” — Sam Ben