The Chatwal

“Absolute 5 star experience. The staff was amazing, kind, professional, and luxe. That applies to those working at the front door, room service, the front desk, the bar, and the dinner on site at The Lambs Club. Our service was great through and through. Cannot speak more highly of them and even more importantly, the concierge Francisco! They all made our anniversary weekend such a special treat. Will absolutely be back!!!” — Lucas Ekstrom

“We had a fantastic stay at The Chatwal Hotel. The service was truly outstanding — every staff member we encountered was incredibly warm, professional, and welcoming. A special thank-you to Michael at the front door, who was always so friendly and helpful, and to the gentleman who assisted us with check-in (we regret not asking for his name). The hotel learned that my friend and I were celebrating our birthday together, and they thoughtfully surprised us with a bottle of champagne, a generous charcuterie platter with ham and cheese, and fresh fruit. It was such a lovely and memorable gesture. T” — YJ Liu

“Where Luxury Meets Exceptional Service Our stay at The Chatwal, The Unbound Collection by Hyatt was absolutely outstanding this is truly where luxury meets comfort and service. From the moment we arrived, we were treated like royalty. The level of attention to detail was incredible even having a butler who ironed our dresses made us feel genuinely cared for. Here, you truly get what you pay for. Our suite was spacious, spotless, and beautifully maintained, offering a peaceful retreat after long days in the city. Customer service across the entire hotel was exceptional. A special mention goes t” — yaumaris aguiar