The Lana - Dorchester Collection

“Our stay in room 504 at Copthorne Hotel was amazing! We were very pleased with the early check-in and late check-out, which made our trip much more comfortable and convenient. The facilities were excellent, especially the gym and swimming pool. A special thank you to Dana at the reception for the warm welcome and outstanding service upon our arrival. She was friendly, professional, and made us feel valued from the moment we checked in. We would also like to thank the hotel management for consistently going above and beyond to meet the needs of every guest. Their dedication to providing excepti” — Jennifer Mardonal

“Currently staying at The Lana Dubai to celebrate both my honeymoon and my wife’s birthday, and unfortunately the arrival experience was very disappointing. We booked a suite expecting the level of hospitality that Dubai’s luxury hotels are known for, but there was little effort to acknowledge our special occasion. Apart from a few flower petals arranged in a heart shape, there was no welcome setup, no note, no fruit platter, and no small gesture to make the celebration feel special. This is not about receiving complimentary items; it is about the overall guest experience and attention to detai” — Mohamed Alshamsi

“First of all, I would like to say that I genuinely enjoyed my stay at The Lana. The hotel is beautiful, the suite was immaculate, and the level of service was excellent. Every member of staff I interacted with was professional, welcoming, and exceptionally courteous. Precisely because my experience was so positive, I was surprised when I was informed that my Land Rover Defender V8 could not be parked in the outdoor parking area because those spaces were reserved for “luxury cars.” I found this explanation difficult to understand. The Defender is widely recognized as a premium vehicle in the UA” — Obaid Alkaabi