The Mark

“Stayed at The Mark Hotel in New York during the Christmas period, and honestly, for this price, the experience was shockingly poor 👎. I understand holiday premium pricing is normal, but paying around $5k for three nights for a Madison King room was extremely disappointing. The room was visibly old, poorly maintained, noisy, and dirty. Dust, stains, and grime were everywhere. Soundproofing was terrible, and even the fridge was unusually loud. After reporting the issues, the manager’s only solution was a room upgrade. The staff did help move and reorganize our belongings and specifically noted ” — Xinting Bi

“Mark hot dogs horrible, I don't understand what's so hard of putting a hotdogs on a bun , I'm sorry but they need to hire someone that can handle fast paste service especially when it come to serving hot dogs . I'm pretty sure they are good , but the paste of serving them is super slow . I guess customer service standards are not valuable when it comes to serving hot dogs. I'll try again next time. Enjoy everyone .” — Jonathan Reys

“Value for money it is not. The lobby is very unappealing and not welcoming, so that there is not any inclination to hang out in the lobby waiting for your partner or guest or anyone else. Furthermore the hotdog stand outside means everything in the front of the ground floor including the bar smells of hotdog. Which frankly has the opposite effect of coffee. The dining room is perhaps the most disappointing feature. Very dark and dingy and overall unappealing. I went in there and a woman was eating a takeaway pizza out of a box next to me while I paid $12 for a ginger ale. The proximity to the ” — Vivian Darkbloom