The Oyster Box

“Stayed there in May this year and was shocked at the complete change in atmosphere and service with the staff. Rooms are also way overpriced and badly maintained. What once was a world class hotel now has the service levels of the holiday inn. General Manager sends a standard chat gpt apology. A terrible pity.” — Gavin Wilson

“The hotel's location can't be beat and it certainly has an undeniable charm. I believe that these elements cast a spell on guests and that in truth it falls short of true 5 star luxury and service. With their Deluxe Sea Facing Suites priced in a category of international 5 star luxury, it lacks refined attention to detail and consistent personalised, flawless service that exceeds expectations. In addition to this our suite was not ready at check-in after 2pm in the afternoon. Dirty patio furniture, inconsistent cleaning of our room. No mention was made of hotel facilities, their location or br” — Amelia van der Vyver

“I was transported into a dream world! A highlight from my recent business trip to Durban, is that I finally got to experience the legendary Oyster Box Hotel! I'd heard amazing stories about the Hotel for years but couldn’t understand the hype. That was until I popped in one morning and was blown away. I met the most professional and lovely maitre d' Julian, who gave me a tour of the hotel. He was incredibly knowledgeable, and I was stunned at the luxury of it all, the beautiful fresh flowers at the entrance, the inviting breakfast area, the magnificent art and impressive Clock Library, the pri” — Adele Barnard