The Resort at Pelican Hill

“The resort grounds are visually stunning, but the actual customer service at the spa leaves a lot to be desired. The front desk staff and spa attendants are cold, incredibly unwelcoming, and treat certain guests with visible bias and zero warmth. For a five star luxury property of this caliber, you expect a high standard of professional hospitality for everyone who walks through the door, not an uncomfortable, cliquey vibe from the staff. Save your money and go to a luxury spa that actually values all of its guests equally, without judging you based on your ethnicity.” — Rudy Ayala

“Very nice large room with high ceilings and fireplace. Comfortable bed, not to firm and soft linens. Basic shower head but decent sized shower with good water pressure and hot water. Excellent attention to detail throughout. Welcoming staff from the second you arrive. I do prefer walking to the main lobby which I did during my stay, but golf carts are available if your room is far or you just prefer door to door service.” — Travis Carris

“I am pleased to say that I received the VIP treatment during my visit. I was personally given a private tour by Anthony Maltese and his assistant Tony. Both gentlemen were super awesome and educating me about the property the history of the property and basically sharing the vision of the owner with me. It was an absolute delight to spend time with them I think I spent over an hour talking with Anthony. Anthony was super down to earth and like such a cool dude. I feel honored to have spent time at the property. It was a delight to see the golf course, visit the pro shop, chat with some of the ” — Paul Nixon