The Ritz-Carlton, Shenzhen

“We stayed at the Ritz Carlton Shenzhen as part of our 30th anniversary holiday. From the moment we stepped into the hotel, our experience was memorable. All the staff were warm, personable, professional and attentive. Our room was elegant, well appointed and comfortable. Special thanks to Bruce (on-duty manager) who made extra efforts to make sure our stay was memorable. Special mention also to Alex Wang /Austin Cui (Concierge Team), Mr.Azharul Islam (Bellman), the front desk team,, the food and beverage team, the housekeeping team, Galina Sorokina (Guest Recogniton) and Jennifer Wang (on-duty” — P Lynn

“The Ritz-Carlton Shenzhen is our first choice whenever we stay in or around Nanshan. The property is beautifully maintained and carries a timeless charm that never fades. What truly sets it apart is the consistently exceptional, personalised service, an experience the team delivers with heart. I’ve always loved the character of this hotel, not to mention its superb location with everything we need just moments away. During my recent stay, I was especially impressed by Dylan in the All Day Dining restaurant. He went out of his way to make me feel comfortable and ensured my dining experience was” — David Cuddon

“Had an absolutely phenomenal 3 night stay at the Futian location in Shenzhen. The room was immaculate and spacious with a comfortable layout and great view of the city (and the light show that plays across the skyline on the weekends). Great continental breakfast with cuisines from all over the world giving you some nice variety between trying the different local cuisines. The in-house Italian Restaurant, Palleto, was delicious and great value for the quality of service. What really sets this Ritz apart for me was the service. From the moment we stepped onto the premises we were greeted with s” — Tony Li