The St. Regis New York

“The St. Regis New York was truly amazing — easily the best hotel of my entire trip. The service and the room were exactly what you would expect from the legendary St. Regis name. Especially Ruben, who assisted me throughout my stay — his professionalism and warm, flawless service were genuinely impressive and made my New York trip incredibly enjoyable. It was the kind of service that stays with you long after you leave. Choosing the St. Regis was absolutely the right decision, and I’m still thinking about the experience. I can’t wait to come back.” — Vazirak Carlcox

“Surprisingly, this wasn’t a 5-star hotel experience at all. The “butler service” is an absolute bust. He doesn’t come when you ring him. Waited 30 minutes for cutlery to arrive (it took 2 phone calls to finally get someone to bring it). Water isn’t regularly refilled. And worst of all, the butler entered my room at 9pm for absolutely no reason (after turn down service was already in my room). I was already in bed, half naked. When I confronted him, he rudely said “just put the privacy sign on”. Seriously?! On top of all that, my room had some kind of AC closet that was brutally noisy any time ” — Maria Fox

“The St. Regis New York is my favorite hotel in New York City. The perfect size, incredibly elegant, and exceptionally well run. The luxury technology is outstanding, especially the unique lighting control system, and the attention to detail is unmatched. The food is always delicious and beautifully presented, and they are very accommodating with children’s menu options. Modern comforts blend seamlessly with timeless architecture and historic charm. Truly classy, unforgettable, and my number one hotel experience ever.” — Erika Ortiz