Andaz Peninsula Papagayo Resort, Costa Rica

“I wish we had saved ourselves the headache and stayed elsewhere. There are so many 5-star options. For the price, this should’ve been a much better experience. 3 night stay in Feb. The management of the hotel is the issue. They are cold, do not take issues very seriously, and no follow up. Complete downer on the experience. Food is okay - good, not amazing. Hotel grounds and rooms - very nice. Hotel staff (at the restaurants and the concierge)- very good; they are warm and friendly (unlike the front desk and management). Given this experience, I’ll try one of the other hotels on my next trip.” — AnonNYC

“Words can not describe this place. Amazing service, in an even more amazing location Staff is extremely accomodating and polite and they will go out of their way to accomodate any needs. Breakfast is amazing! Lots of choices and great quality. Also tried Ostra and Chao for dinner. Probably some of the best food we had in Costa Rica. Furniture in the roo. S might be a bit dated and show signs of wear and tear, but overall amazing experience. Will definety be coming back.” — Vaggelis P

“Perfection! Had never been to the Guancaste region of Costa Rica before, and I'd compare the Papagayo landscape similar to Hawaii (which is one of the best compliments I can give!). The gated community contains three hotels, private residences and multiple beach clubs. The hotel design was gorgeous and every restaurant has a view. The food was always fresh and the staff were always very responsive. Every room (I'm pretty sure) also has a view, even if you're in the lowest tier, so it's hard to go wrong at Andaz. The boat trip to the beach club was a wonderful experience. I was surprised by how” — Elana Birnbaum