BELLUSTAR TOKYO, A Pan Pacific Hotel

“We just returned from a four-night stay at Bellustar Tokyo and had a wonderful experience from start to finish. We arrived at the hotel very early, around 6am, and the check-in team could not have been more thoughtful. They did everything they could to make our early arrival comfortable, including opening up the lounge area so we had a quiet place to relax after a long journey. That first impression really set the tone for the rest of our stay. The service throughout the hotel was excellent, but I want to especially mention Li Juan, our breakfast server. In a hotel full of outstanding staff, s” — Chris Lai

“Great hotel, definitely a more refined brother of the Groove, located in the same building. Very good breakfast (proper sit down, not a buffet), amazing service, awesome views. Being an upscale hotel, it may have less availability for the double upgrade for titanium GHA members - wasn't able to get it, though easily got the same perk in Groove on the same week. There is an issue with the windows' soundproofness on the west side - you can hear almost every train passing by, and that's a lot of trains day and night, non-stop. Considering the price, this is a major issue, and this is the only rea” — Eugene Ilchenko

“We stayed first at the Fairmont Tokyo and then moved to Bellustar Tokyo, A Pan Pacific Hotel. Unfortunately, after comparing both stays, we were disappointed with Bellustar. We chose this hotel because of the excellent reviews. However, when comparing it to other five star hotels we stayed at during this trip to Tokyo and also on our previous visit, this hotel does not feel like a true five star property. It felt more like a four star hotel. The rooms are beautiful, modern in design, and the views are great. The proximity to the subway are also excellent. However, there were several negative a” — fsdon