China World Summit Wing, Beijing

“I would say it’s a 2 star service Shangri-la hotel. My luggages were only sent to the hallway door and he said he needed to stop there. I had to drag my luggages on the rough hallway carpet in a difficult way by myself to my room. Not a 5-star hotel service at all. I luckily had only two luggages, what if I had three? It’s just unbelievable. Their food ordering service is 24 hour. Despite I paid around 30% tip, the food cart was not collected after I finished, I called again but then nobody picked up the phone. I had to eventually sleep with the food smell in the air. When I was checking out, ” — Ariana Chen

“I was fortunate to recently host a nearly 2,000-guests cocktail reception at China World Summit Wing, Beijing. Led by General Manager Jean-Marc, the entire events team guided by Linda and Cassie delivered an outstanding performance. The event was a smashing success. During my one week stay, I also noticed Leon, the wonderfully helpful bellboy downstairs, as well as my room attendant Jade and Christina’s team at breakfast. I am grateful to the entire Summit Wing team for supporting us on this large and high stakes initiative!” — Stephane DeMontgros

“Staying at the China World Summit Hotel Beijing was such a wonderful experience. We were greeted by friendly and knowledgeable staff who made checking in a breeze. The lobby features a warm, elegant design and incredible views of the city. We were upgraded to a spacious, clean suite with a breathtaking view of the China Zun tower. The hotel is steps away from numerous restaurants, cafés, and a massive shopping mall, making it an incredibly convenient location. The pool and spa at the hotel were also excellent and a great way to relax during our stay.” — Kyle Stim