Fairmont Century Plaza Los Angeles at Beverly Hills

“My stay at the Fairmont Century Plaza was absolutely fantastic. I visited with my best friend, and from the moment we arrived, we were welcomed with such warmth and genuine hospitality. Every single team member we encountered was friendly, attentive, and truly went above and beyond to make our stay special. The level of service here is unmatched—there really is no hotel that compares. You can tell that everyone takes pride in creating an exceptional guest experience, and it made all the difference for us. A very special shoutout to Fernanda, Antonio, Bo, Vincenzo, and Jose—you are all amazing ” — Kaori Shibata

“I had a wonderful stay at the Fairmont Century Plaza. The hotel itself is beautiful, but what really made the experience exceptional was the service. Bo Hannum, the Guest Services Manager, was absolutely amazing—professional, attentive, and went above and beyond to make sure everything was perfect. Christian in valet was also incredibly kind, responsive, and genuinely welcoming every time we interacted with him. They both took such great care of us and truly elevated our entire trip. It’s rare to come across service this thoughtful and consistent. I would absolutely stay here again and highly ” — Jeanette BaerBarraza B

“This was my second stay at the Fairmont in Los Angeles, and unfortunately it began somewhat rocky. We encountered a few issues that initially had us wondering whether we'd even consider a third visit. However, what happened next completely changed our minds. Matthew truly went above and beyond, even without us asking. His proactive care truly made all the difference, also a special thanks also to Colleen and Antonio, who were absolutely wonderful people and incredibly professional throughout. We genuinely went from contemplating not returning to confidently planning our next visit next year. T” — Elias Reza Nick