Fairmont St Andrews

“Arrived 3.45pm.Room not ready until 4.50pm. Spa/Massage booked for 5.00pm.Rushed,desorganized.Room-Gorgeus but had 2nd best room so expecting that. Bar-Disaster.15-20 min wait for a drink. When went to bar on my own was told to wait at the table. When called and got staff attention was welcomed with a bit of unhappy attitude. Dinner-Italian. Food level of takeaway. Asked to change table as there was one available at balcony-Was told yes to be told 5 min later that is booked-Was a lie as no one was sited there. Staff were just not bothered at all. Wine-waited 10-15 min for bottle to arrive. Wai” — Pawel Winiarski

“We had Afternoon Tea to celebrate my birthday. At first, I was a bit disappointed as we were the only people taking it but this was soon forgotten. Joseph, the host was flamboyant and very attentive and soon put as at ease. Nadia, who made the nine different teas we enjoyed was calm and understated and kept the table supplied with savouries, sandwiches and too many cakes to eat (we had some to take away). Fairmont claim this is the best Afternoon Tea in St. Andrews and I have to agree. Perhaps not as cosy as the Balmoral in Edinburgh but the quality and service does not disappoint. Will certai” — Howard McKenzie

“Location is brilliant very easy to get into St Andrews and the hotel has a shuttle bus. Breakfast buffet was amazing, plenty of choice, hot and cold options, different drinks and pastries. Staff are very kind. Atrium and reception are very well decorated, outside the building and grounds are nicely maintained. The rooms are dated, a bit tired and for £300+ per night you get a nice view of the carpark which feels like a same. Our room also had a baby cot in which could have been removed to make the room look nicer. Bed was comfortable and bathroom too. Spa was a disappointment, the water was on” — Juliette Grd