Glenlo Abbey Hotel & Estate

“5 star hotel with 2 star service. Grounds are beautiful and live up to the bidding. Food at the Palmer bar is good. Service and cleanliness at the lodges was bad. Our family had four lodges rented and each one had the same complaints. Radiators were leaking water, two radiators in our living area were leaking so bad we had to put towels under them to prevent the water from pooling on the floor. Service staff operates with a complete lack of integrity. We asked for additional towels to be brought, they said they would but never did. They also said they would bring a fan multiple times but never” — Colin Reidy

“We had an incredible stay here last night. We only stayed one night, however this is #1 on our places to return. Top notch personal service by all, but I especially enjoyed Gemma who checked us in and showed us to our room. She was exquisite, and I felt as if I were her only guest. The bellmen were excellent as well, especially Cyrill who indulged me with my southern ramblings. I truly could have conversed with him all day. I highly recommend you make this a stop while in Ireland, if not just your destination. There is so much to enjoy here. When we return the Falcon experience is going to be ” — Keela Payne

“We had an amazing stay. From the moment we arrived, the service was exceptional. Everyone was so attentive and kind, especially when helping us with our luggage both at check-in and departure. The room was beautiful and the bed was incredibly comfortable. The complimentary chocolates were a thoughtful touch! We also loved the restaurants on the property, and the estate itself is absolutely stunning.” — Cristina Keenan