Le Bristol Paris

“We are staying for over two months here, and counting. Horrible leak lasting two weeks and it’s still going. Aside from that, the air quality in the rooms is poorly. I wouldn’t be surprised if the annual air duct cleaning is ever carried out. Air quality aside, please fix the leak, and do it properly. We are exhausted, we already had 6 different repair people come in, each time we have to keep the AC turned off for a few hours as instructed, that was fine for the last two weeks, but today is extremely hot in Paris, the leak is back, and we are exhausted.” — Reem

“Very disappointing experience, especially for a hotel positioning itself at this level. This was our first time staying at the hotel, and we arrived with high expectations, but unfortunately left very disappointed. We made a reservation for an Executive room, but encountered a complete lack of flexibility and willingness to find a reasonable solution despite clear circumstances, as the situation was ultimately subject to their discretion. For a hotel of this standing, one would expect a far higher level of responsiveness and consideration. Today, guests value service, overall experience, and a” — Layla Daraselia

“Sorely disappointed after wanting to stay for a long time. It all boils down to attitude. The front desk especially was dismissive when our room temp wouldn’t go below 74 degrees in a heat wave. They sent up a fan. A fan. At a five star hotel. They eventually moved our room after we pushed, but the manager who showed us the smaller, lower level room was not apologetic. Room service was very slow. When we called to have our bags brought down at the end of our stay we waited 15 minutes and gave up. I would not book this hotel in the hot summer months. They do not prioritize AC. Or the guest.” — Elizabeth Dye