ROKU KYOTO, LXR Hotels & Resorts

“Incredible hotel—one of the best (if not the best) hotel properties I have stayed at. We stayed here for two days as part of a trip celebrating our engagement and the staff was so attentive and helpful. The concierge also helped us make reservations for a couple of restaurants offsite, which went flawlessly. We enjoyed their afternoon tea and dinner options, and they even delivered a cake with a message for us right after we arrived to our room—which was upgraded when we arrived. While the location is further from main tourist attractions, the tranquil and remote setting is perfect for relaxat” — Charles 22

“We just stayed at Roku LXR Hotel tonight after a disappointing experience at FUFU Nara. This hotel is way better in every aspect. The service here is truly outstanding and amazing. The staff is warm, professional, and genuinely helpful. Special thanks to Luk — she is fantastic! She speaks Cantonese and was incredibly sincere and helpful. At midnight, she personally helped us change rooms and even arranged everything smoothly. Having a staff member who can communicate with us in Cantonese at midnight was such a high standard of service. We were really impressed and touched. This level of care m” — Rita C

“I wasn't initially aware that this property was part of the Hilton portfolio, but it certainly stands out as a unique and serene retreat. The approach to the hotel sets the tone perfectly: navigating through quiet, narrow alleyways and local residences near the mountains provides a refreshing contrast to the typical arrival experience of a bustling urban hotel. Having opened during the pandemic, the facilities remain immaculate. One of the most striking first impressions is the scent; the corridors are infused with a natural hinoki (Japanese cypress) fragrance from @aroma, which I personally a” — KEVIN