Sina Villa Medici, Autograph Collection

“This was my first time staying at this hotel in Florence, and I truly could not have asked for a better experience. From the moment I arrived, every member of the staff was incredibly warm, welcoming, and attentive. Everyone was so kind and patient, carefully introducing all the details of the room and the facilities, which made me feel completely at home. I would especially like to express my heartfelt thanks to Claudia, Satya, and Ana at the front desk. They provided me with wonderful local recommendations that made my stay even more special and memorable. Their professionalism and genuine f” — Jiacheng Yu

“An unbelievable experience from start to finish. The team at Harry’s Restaurant was incredibly accommodating at both breakfast and dinner. Every staff member was welcoming, friendly, and especially thoughtful with our infant, which made a huge difference during our stay. A special thank you to Giovanni, who is truly the star of the team. He was always helpful, cheerful, and went above and beyond to make sure everything was perfect. What also stood out was the General Manager, who was constantly walking around the restaurant, interacting with guests, and making sure everyone was well taken care” — Dhruv Patel

“This was my first stay at this hotel in Florence, and it was truly exceptional. What sets this hotel apart is its outstanding customer service. Every member of the staff was friendly, professional, and genuinely eager to help. A special thank you to the concierge team, especially Paolo, who assisted us with everything from activity bookings to restaurant recommendations and made our stay seamless from start to finish. The check-in process was quick, efficient, and welcoming. Our suite was spacious, elegant, and beautifully maintained. While the design is more classic than modern, it perfectly ” — Jad Salem